Terms & Conditions

**Effective Date:** 5/20/2026

Welcome to **The Purple Parrot** (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of **thepurpleparrot.biz** (the “Website”) and the purchase of products offered through our Website.

By accessing this Website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

## 1. Products and Availability

The Purple Parrot offers parrot accessories and related products for sale. Some products are **standard inventory items**, while others may be **custom-made or made-to-order**.

We reserve the right to modify, discontinue, or limit product availability at any time without notice.

We make every effort to accurately display products, colors, sizes, and descriptions; however, we cannot guarantee that your device display accurately reflects product appearance.

## 2. Pricing and Payment

All prices are listed in **U.S. Dollars (USD)** and are subject to change without notice.

Payment must be received in full before an order is processed or shipped.

We reserve the right to cancel any order due to pricing errors, suspected fraud, product unavailability, or other unforeseen circumstances. If payment has already been made, a refund will be issued for the canceled order.

## 3. Shipping Policy

The Purple Parrot currently ships **within the United States only**.

Shipping times are estimates and are not guaranteed. Delivery delays caused by carriers, weather, holidays, or circumstances outside our control are not the responsibility of The Purple Parrot.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues resulting from incorrect addresses provided at checkout.

## 4. Custom-Made Products

Certain products may be custom-made or personalized.

Due to the nature of custom work, custom-made items may require additional production time.

Once production has started on a custom item, changes or cancellations may not be possible.

## 5. No Returns / Order Issues

**All sales are final. The Purple Parrot does not accept returns or exchanges.**

However, customer satisfaction is important to us. If there is an issue with your order, including receiving a damaged or incorrect item, please contact us directly so we may review the situation and work toward a reasonable resolution.

To report an issue, please contact:

**The Purple Parrot**
Website: **thepurpleparrot.biz**
Email: thepurpleparrot.wv@gmail.com

We reserve the right to determine, at our sole discretion, how order-related issues are resolved.

## 6. Product Use and Safety

Customers are responsible for determining whether a product is appropriate for their individual parrot or pet situation.

The Purple Parrot is not responsible for injuries, damages, or issues resulting from misuse, improper installation, improper supervision, or unintended use of products.

Pet owners should always supervise their animals when introducing new accessories or enrichment items.

## 7. Intellectual Property

All content on this Website, including logos, product descriptions, text, graphics, photographs, and designs, is the property of The Purple Parrot and may not be copied, reproduced, distributed, or used without written permission.

## 8. Website Use

You agree not to:

- Use the Website for unlawful purposes
- Attempt to interfere with Website functionality or security
- Copy or misuse Website content without permission
- Submit false or misleading information when placing orders

We reserve the right to refuse service or cancel orders at our discretion.

## 9. Limitation of Liability

To the fullest extent permitted by law, The Purple Parrot shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this Website or the purchase or use of any products sold through it.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product purchased.

## 10. Privacy

Your use of this Website is also subject to our Privacy Policy. By using the Website, you consent to the collection and use of information as described in that policy.

## 11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of West Virginia, without regard to conflict of law principles.

## 12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the Website.

Your continued use of the Website constitutes acceptance of any updated Terms.

## 13. Contact Information

If you have questions regarding these Terms and Conditions, please contact us:

**The Purple Parrot**
Website: **thepurpleparrot.biz**
Email: thepurpleparrot.wv@gmail.com